PRINCIPLES Customer Satisfaction Delivering the very best product and service to our Customers / Seek to take a collaborative approach with our customer relations / We value our Client’s feedback. Quality Committed to maintaining and developing the systems to establish a quality environment in all our works. Empowering and fostering next generation talent. Health, Safety & Environment Ensuring that Quality, Health, Safety and Environmental aspects are of paramount focus. Shared Ambition Sombha approaches every customer’s business as if it were our own. We put ourselves in our customers’ shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business. This builds deep and enjoyable relationships. METHODOLOGY Individual approach to each customer | Tailor made solutions. Value for money | Cost effective & optimal customer solutions. Excellent customer relations Pro-activeness | Monitoring. Sustain new forms of business and innovation | Starting from the development of new innovative businesses.